FAQ

Products

What does the Katana mean?
A katana is a Japanese sword characterized by a curved, single-edged blade with a circular or squared guard and long grip to accommodate two hands. The katana is generally defined as the standard-sized, moderately curved Japanese sword with a blade length greater than 23.86 inches. The Japanese samurai sword is characterized by its distinctive appearance: a curved, slender, single-edged blade with a circular or squared guard and long grip to accommodate two hands.

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How to take care of katana?
Having a regular cleaning routine in place is key to maintaining your sword. You can purchase a traditional sword cleaning kit that will have everything you need. There are three steps: removing oil, polishing the blade, and oiling the blade. Using a sheet of rice paper from the kit or soft cotton cloth, remove any oil that is still on the blade from the previous maintenance. Take the powder ball and tap it lightly against the blade about every two inches or so along its length. Take a fresh piece of rice paper and rub the powder over the blade to polish it. Do this until both sides of the blade have been polished and the powder completely removed. Take the bottle of oil and apply a few drops along the length of the blade on each side. Use a fresh piece of rice paper to spread the oil evenly on the blade.

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Is owning a katana legal?
Legally Katana are lumped in the same category as knives and governed by state rather than federal laws and local laws, though as with knives, a collector must be over 18 years old OR have their parents implicit permission to buy or own a Katana.

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Why is the price difference of Katana?
What is the difference between an economical entry-level katana and a high-level katana? It would be easiest to say you get what you pay for. There are many different things that directly affect the cost of a katana: The Sword Smith, The Tempering Process, The Level of Polish, The Type of Polish, The Details of the Hamon, The Edge Creation, Blade Shaping, The Material of Blade, Handle , Samegawa, Tsuka, Mekugi Pins, Furniture, Saya and Saya Cap, Furniture Production Method, Furniture Finish, Furniture Pieces Included / Excluded, Furniture Final Fit, Saya Fit and Profile, Saya Ornaments, Produced Location.

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Why should I purchase from you?
We have a full range of Japanese style Samurai Katana Swords . We are more than 300+ katana available for our customers. We have been offering high quality Japanese Style Katana, Wakizashi, Tanto internationally with wholesale and retail price. All the swords are fully handmade and functional.

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What is the strongest type of steel for katanas?
The material of cold steel is very good. In addition to being very expensive, cold steel has both hardness and toughness. It is a more common but good quality choice. The manganese steel knife has good toughness, but the hardness is relatively low, but the price will be cheaper, the cut is easy to maintain, and it is not easy to damage. Carbon steel knives are relatively sharp and have low toughness, but they have a good shape and can make that kind of handsome knives. It is a good choice for simple decoration. You can choose according to your purpose, thank you.

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Where are the katanas made and shipped from?
All of our swords are design in Japan and made in Longquan, China. Which is known as one of the best place in the world to product swords, it has more than 2600+ years of history, it is a family sword city. Some orders are ship from China and some ship from US.

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Payment

How do you accept payments?
We accept payments via PayPal or credit card. Even if you do not have a PayPal account, you can still pay through their service with your debit or credit card.
Can I use more than one promo code?
No, only one promo code can be used per transaction.
Do you offer any discount code?
Yes, we do. You can view promotions at any time at the top of the site or on the home page, use the promo code when paying for the discount

Shipment

What carrier do you use for the shipment?
We use SF International Express, UPS, FedEx for most of our shipments.
How do I find out if my order has been shipped?
If we have an email address on file, you will receive order confirmations and shipping confirmations with the tracking number. If not, you can contact our Customer Service via email: service@coolkatana.com to check the status of your order.
How long does it take to receive my order?
Once we shipped out your order, you should be received it within 10-15 business days depend on your destination.

Returns

I just place an order by error, can I cancel it?
If you need to cancel your order, please contact us within 6 hours of placing your order. If you contact us after it has been shipped, we are not able to recall the order.
For more detail, please see the return policy here: www.coolkatana.com/refund-policy
Your website indicates a processing time of 7-15 business days. Why hasn't my order shipped yet?
Most of our swords are hand forged to order by our swordsmiths, so some high performance swords may require longer hand sharpening times, depending on the difficulty of the craftsmanship. We will deliver the katana as soon as the forging is completed and notify you by email. If you do not receive the email, please check your spam folder. Thank you.

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